Penn Hill Surgery - GP Patient Survey

The information below is taken from the 2019 GP Patient Survey. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The results for this practice are depicted below.

More detailed results from the GP Patient Survey are available from the GP Patient Survey website:


75% of respondents usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 73% National average: 69%

94% of respondents find the receptionists at this surgery helpful

Local (CCG) average: 81% National average: 77%

92% of respondents describe their overall experience of this surgery as good

Local (CCG) average: 85% National average: 83%