Penn Hill Surgery

01935 470 800

Care during Coronavirus

If you have a medical problem, please contact the surgery via askmyGP and you will be offered,  when appropriate, a telephone consultation with a clinician. The doctor will decide if you need to be seen and, if this is the case, you will be offered an appointment in the surgery. Please do not attend the surgery unless you were asked to do that.  For your own safety please wear the surgical face mask and to avoid contact with other patients and unnecessary waiting in limited space arrive on your own only a few minutes before your appointment time.

We still adhere in the surgery to social distancing, we use hand sanitiser  and staff  continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

The Yeovil primary care community has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL patients as we can.